Start with the quick fixes
Most common issues (downloads, login, finding your materials) are answered in the "Downloads" and "FAQ" sections on your course page. Checking there first is usually the fastest fix.
Email us
Account, purchase, or technical help
support@ridleyacademy.orgFor any questions or concerns about your account, order, access, or refunds.
Music and lesson questions
instructor@ridleyacademy.teamFor anything about the lessons themselves: technique, songs, practice, or where to go next.
Help us find you fast
Please identify yourself with the name and email you used at purchase so our staff can find your account and get you sorted quickly.
Not a student yet? The fastest way to get your questions answered is a free Breakthrough Session, or start with the 60-second quiz.